FAQ

Why is the MATIC token is not supported on PoS?
MATIC is the native token of Matic network and it has a contract address - 0x0000000000000000000000000000000000001010 on the Matic chain. It is also used to...
Wed, 30 Jun, 2021 at 7:40 PM
How do I map tokens?
Please raise a mapping request at https://mapper.matic.today/
Wed, 30 Jun, 2021 at 7:42 PM
What do I do if the transaction is taking too long or if the gas price is too high?
Transaction time and gas price varies based on network congestion. If a high gas price is paid, then transaction gets confirmed faster.
Wed, 30 Jun, 2021 at 7:44 PM
Can I change the gas limit or the gas price?
Gas limit is estimated and set by the application according to certain requirements of the function being called in the contract. This should not be edited....
Wed, 30 Jun, 2021 at 7:46 PM
What should I do if the transaction was cancelled but the web wallet shows transaction is completed?
Please reach out to our support team.
Wed, 30 Jun, 2021 at 7:48 PM
Where do I raise a support ticket?
https://wallet-support.matic.network/
Wed, 30 Jun, 2021 at 7:50 PM