Why am I getting this generic error while bridging?

Created by Amani Chowdhry, Modified on Mon, 19 Feb 2024 at 03:26 PM by Deepanshu Rathor

The Polygon Bridge UI employs a fully decentralized bridge for seamless asset transfers between Ethereum and Polygon networks.

Initiating a bridge transaction from Polygon PoS/zkEVM ensures reliable asset transfer to Ethereum, and vice versa, as per our smart contract design. Our smart contracts are also fully audited and battle-tested. The Bridge UI serves as an application layer atop these bridging contracts. 

If your funds are stuck, please be assured that it's only temporary. 

Some reasons behind concerns like these include; the backend indexer not being in sync, or a lack of compatibility between your wallet and certain features of the dApp, or temporary RPC outages, or more such application-level issues that our best minds are constantly working to resolve. 

Please get in touch with Polygon Support with details about your issue. They'll investigate and keep you updated on the resolution, ensuring the safety of your funds. 

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