FAQ

Which wallets are currently supported?
Metamask Coinbase Wallet Trust Wallet We will soon add more wallets.
Wed, 30 Jun, 2021 at 5:47 PM
How is Plasma different from PoS?
Plasma comes with a additional security where your funds are locked in a challenge period, post 7 day period the user can withdraw tokens. https://docs.mati...
Wed, 30 Jun, 2021 at 6:06 PM
What tokens are only available on Plasma?
MATIC tokens
Wed, 30 Jun, 2021 at 5:47 PM
How do I deposit to Matic Wallet and also withdraw?
These blogs and videos are a perfect guide to start with depositing and withdrawing:  https://docs.matic.network/docs/develop/wallets/matic-web-wa...
Thu, 22 Jul, 2021 at 4:57 PM
How to switch to Matic mainnet?
Assuming that you have already added the network and custom RPC for Matic mainnet in your Metamask wallet here is how you can switch: Open your Metamask w...
Tue, 24 Aug, 2021 at 3:43 PM
I have deposited WETH but I don’t see it on Metamask. What do I do?
You need to manually add the custom token address of WETH to Metamask. Open Metamask and scroll down to click on add tokens. https://lh6.googleusercontent...
Wed, 30 Jun, 2021 at 5:52 PM
Can I send my tokens from Matic to any other wallet/exchange ?
You cannot directly send tokens from Matic UI to Exchange/wallets. You have to first withdraw from Matic to Ethereum and then send it to your exchange addre...
Wed, 30 Jun, 2021 at 5:54 PM
I made a mistake of sending funds to an exchange/wallet directly. Can you help?
Unfortunately, we can not assist in such cases. Please don't send funds directly to exchanges that support only Ethereum, you have to first withdraw fr...
Wed, 30 Jun, 2021 at 5:54 PM
My transaction is pending for too long, what can i do?
Transactions on the blockchain might be dropped due to a low gas price being set when submitting the transaction. They may also be dropped when there is a s...
Wed, 30 Jun, 2021 at 5:58 PM
What are the list of Supported Exchanges on Polygon?
Below is a list of centralised exchanges that currently support Polygon and also the tokens that these exchanges support. Bitmax- USDC, EASY, MATIC MXC - ...
Wed, 30 Jun, 2021 at 5:59 PM